FAQS

ARE THE COTTAGES CLOSE TO THE LAKE AND SHOPS? DO THEY HAVE A VIEW OF THE LAKE?
Lake Tekapo Cottages are situated about 2 minutes walk from the Church of the good Shepard near the lake shore, and about 3-4 minutes walk to the village shops. They have close mountain views and are very private, sheltered, and quiet. We are lucky to be surrounded by older trees, some of them, close by, are more than 100 years old, probably the oldest trees in Tekapo and the Mckenzie Basin.

WHAT ARE THE COTTAGES LIKE?
The Pottingshed, Eastwing, and Rowan are older style accommodation, with extensive modernizations in the kitchen and bathroom areas. They are comfortable with everything you need. For more detail go to “our cottages” The newer “Honeymoon suite “, “Tui”, and “Pines” cottages are more upmarket, have large sundecks and ideal for that weekend away from it all..

DO WE HAVE TO BRING OUR OWN LINEN?
No.. everything you need is here. The cottages are clean and tidy and the beds comfortable.

DO WE SERVE MEALS?
Breakfasts: Are available on request, home cooked cooked breakfast $22 per person. Continental breakfasts at $18 each. We can serve you what is arguably the best THAI CUISINE available in New Zealand, at only $30 a head for two dishs. Ask us for further details

WHAT IS THE CANCELLATION POLICY?
Cancellation policy: For all cancellations within 10 days of the arrival date there will be a cancellation charge of the first booked night in full. Cancellations within 24 hour of the arrival date or a “no show” will result in a 100% cancellation charge of all nights booked.

Is Aorangi Holiday Home located with the rest of the complex? No, the Aorangi holiday home is a 2 minute drive away from the main complex.

BOOKING:
Please stipulate a deposit payment method or provide us with your master card or visa card details when booking.

PAYMENT:
Travelers cheques, NZ cheques, cash, Visa and Mastercard accepted.

REFUNDS:
If you need a refund of all or part of your deposit due to a cancellation, these can be made per check, or via internet banking .

HOW CAN I PAY?
We accept Travelers checks, NZ checks or cash, MasterCard or Visa.

HOW LONG DOES IT TAKE TO DRIVE TO MOUNT COOK FROM TEKAPO, AND OTHER PLACES?
It will take about one hour and twenty minutes to drive to Mt Cook, Christchurch is about 3 hours using the Inland Scenic Route, and Queenstown takes about two and one half hours.

DIRECTIONS:
See the map on the ‘Contact Us‘ From State Highway 8 at the Tekapo bridge turn into Pioneer Drive. Travel 100 metres toward the Church of the Good Shepherd and turn right into Sealy Street. Lake Tekapo Cottages is the last property on the right. Drive up the short gravel driveway and you will find the parking area and reception.

WHAT’S THE TIME IN NEW ZEALAND?